ide Systems respects the privacy of all our customers and as such we are dedicated to protecting your privacy only collecting information from you that we require to provide the requested service. In doing this we work within the guidelines of the Data Protection Act 1998 (and revised).
The information that we collect from you in order to provide you the level of service that you require is:
Your name
Your address
Your requested delivery address
Your email address
Your phone number
No Credit/Debit card information is held by us as payments are collected by a third party payment provider.
All information held by us is stored securely.
All information held is provided by you, and is as accurate as you supply. Should you wish to have a printed copy of all of the information we hold please write to us at the address below. Please include a cheque for £10.00 made payable to ide Systems to cover administration costs. This letter will be acknowledged by email and replied to with 5 working days.
ide Systems
Unit 6 Swaffield Park
Hyssop Close
Cannock
Staffs
WS11 7FU
We may decide to run marketing campaigns by contacting existing customers with special offers. This will not be actioned without the consent of the customer.
As an internet based business we rely on the internet as advertising to promote our business. To ensure that this is as effective as possible we use a web trend analysis service ran from our server. This provides information indicating the route customers found our site, ie through which search engines, the time and length of each visit and the pages visited. This information is for our development purposes highlighting web pages most visited and therefore most effective to our customers and will only indicate the IP address of your computer. (This is not your personal address it is a unique number that your computer gets when it is connected to the internet). The information is for statistical analysis only.
We do not share your data with any other companies, nor do we pass your information to any third party.